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Policies

Privacy Policy

The privacy of all Plugfones® users is very important to us. We have developed this simple Privacy Policy to help you understand how Plugfones collects, uses, communicates, discloses, and makes use of personal information. The following outlines this policy.

  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  • We collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
  • We will only retain personal information as long as necessary for the fulfillment of those purposes.
  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification.
  • We will make readily available to customers information about our policies and practices relating to the management of personal information.
  • We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

Pricing & Billing

Our prices are clearly reflected on this site. If you notice any discrepancies, please contact us. We process all transactions through PayPal and a Level 1 PCI DSS Compliant credit card processing company which accepts Visa, MasterCard, Discover and American Express.

Returns & Warranty

At Plugfones, we want you to be completely satisfied with your purchase. If—for any reason—you are not satisfied, please contact us. We offer a 90-day no hassle warranty on wired Plugfones and a 180-day no hassle warranty on wireless Bluetooth® Plugfones. For more information on our warranty or to fill out a return, exchange, or replacement request, please visit our Warranty page.

Shipping

All orders are shipped within three business days of the order being placed. Final delivery is performed by the local postal service for both domestic and international shipments.

We offer free shipping within the United States on orders over $20. Domestic customers can upgrade to priority shipping for a flat fee of $5.00. Domestic orders should arrive within 5 to 14 business days of being shipped.

We ship to a large number of international countries for a flat rate of $9.95. The specific countries we ship to can be found on the final checkout page and are subject to change without notice. The approximate time for international shipping is 3 to 4 weeks. Please note that recipients outside of the United States may be responsible for inbound duties and taxes as required by their local customs authority.